One question consistently asked by our clients is, “Why should we use your Managed Services?” Many of these clients perceive that it would be better and more cost effective for them just to contact us as their technology issues arise. It is a common misconception that having their technology under a Managed Services agreement is like insurance and that they would be paying for something they may or may not use. Nothing could be further from the truth.
Just like larger companies, small businesses need technology to operate efficiently and effectively. In many small businesses, IT resources are limited and can be quickly overwhelmed. If you fall behind in keeping up with things such as backups, patches, security, etc., the odds greatly increase that you’ll face an IT outage or other technology problem further down the road that will negatively impact your business.
A Break-fix service fixes problems as they crop up. Meaning that something needs to go wrong before you receive any service, resulting in an inevitable reduction in IT performance while you wait for the problem to be fixed.
Depending on the service(s) included in the contract, pricing is usually based on the number of users, devices and servers, with different packages priced at different levels.
Businesses are also able to control and reduce their overall operating costs with the flat-fee billing model. Cost-effective access to enterprise-level support is a reality. Because the Managed Services provider also manages all of your vendor relationships, issues with internet slowness/outages, printers, phones, cell phones. Businesses experience an additional level of comfort and security with the 24 hour network monitoring as a result.
The Benefits:
- Increased operational efficiency
- Reduced operating costs
- Cost-effective access to enterprise-level support
- Minimized downtime
- Allows the focus to be on running the business, and not the technology
- Peace of mind from knowing that the network is monitored 24/7/365
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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.